Riant Engineers LTD

Customer care

The management of Riant believes that client satisfaction is an important key to the success of the business. This message is cascaded throughout the company. We have developed a comprehensive approach to client care and to minimizing defects on all our schemes. Our objective is to achieve client satisfaction and repeat business by providing Engineering solutions that conform to agreed requirements.
Riant has built its foundations on relationships with partners, associations, clients, contractors, and employees. Our reputation is based upon recommendations and this has helped set us apart from our competitors. The code of conduct at Riant stems from traditional values within our workforce.

Trust, honesty and understanding encompass many of our beliefs and for your own peace of mind we have implemented the following and will endeavor to:

Client satisfaction & feedback:

At Riant we are constantly working to improve our quality of service to our client and want to hear feedback from our stakeholders. In order to maintain our continuing high standards, we issue a client satisfaction report on all completed projects that our client may complete and return. This way we constantly monitor the quality of workmanship through to the quality of management.
We always encourage our clients to submit their insights, performance score and feedback.

Equal Opportunity Policy:

Riant is an equal Opportunity employer. No applicant or employee receives less favorable treatment on racial, ethnic, sexual, disability or religious grounds.
Riant is committed to providing a working environment that is free from discrimination. Therefore, the company will try to ensure that no potential or actual member of staff will receive less favorable treatment on the grounds of ethnic origin, color, gender, disability, marital status, age, sexuality, or religion.
Riant undertakes to review periodically its selection criteria and procedures to maintain a system where individuals are selected, promoted and treated solely on the basis of their merits and abilities.
Due to the nature of installation work, applicants for site staff with certain disabilities are unable to be considered. However, applications for all other areas are welcomed.

Health Safety and Welfare:

This statement recognizes RIANT’s obligations and accepts its responsibility as an employer for providing a safe and healthy working environment on premises and property under its control. It is the policy of Rianttoperate working practices which make proper provision for the health, safety and welfare at work for employees and anyone else that may be affected by our operations. Riant in the conduct of its activities will ensure that it:
• Protects the health, safety and welfare of its employees and others who may be affected by its activities.
• Limits adverse effects on and adjacent to the area in which those activities are carried out.
• Meets its responsibilities as an employer to do all that is reasonably practicable to prevent accidents, injuries and damage to health.
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