Quality Management:
At RIANT ENGINEERS LTD we are constantly working to improve our quality of service to our client and want to hear feedback from our stakeholders. In order to maintain our continuing high standards we issue a client satisfaction report on all completed projects that our client may complete and return. This way we constantly monitor the quality of workmanship through to the quality of management.
Customer Care:
The management of Riant believes that client satisfaction is an important key to the success of business. This message is cascaded throughout the company. We have developed a comprehensive approach to client care and to minimizing defects on all our schemes. Our objective is to achieve client`s satisfaction and repeat business by providing Engineering solutions that conform to agreed requirements.
Riant has built its foundations on relationships with partners, associations, clients, contractors, and employees. Our reputation is based upon recommendations and this has helped set us apart from our competitors.
The code of conduct at Riant stems from traditional values within our workforce. Trust, honesty and understanding encompass many of our beliefs and for your own peace of mind we have implemented the following and will endeavor to:
- Be polite, friendly and courteous
- Maintain a high stand of professionalism
- Carry cooperative and flexible attitudes
- Acknowledge concerns
- Be informative
- Listen to feedback
Client satisfaction & feedback:
At Riant we are constantly working to improve our quality of service to our client and want to hear feedback from our stakeholders.
In order to maintain our continuing high standards we issue a client satisfaction report on all completed projects that our client may complete and return. This way we constantly monitor the quality of workmanship through to the quality of management.
We always encourage our clients to submit their insights, performance score and feedback.